Konica Minolta scan to email and Microsoft 365

At the end of December 2026 Microsoft 365 stops accepting username-and-password email from copiers (SMTP AUTH with basic authentication). If your Konica Minolta sends scans through smtp.office365.com with a password, it will stop. Here's how to check, and how to fix it.

Get Scan Relay, free 14-day trial Keeps your Konica Minolta scanning to email without changing its firmware.

Is your Konica Minolta affected?

In Web Connection (the copier's IP address in a browser), log in as Administrator and open Network, then E-mail Setting, then E-mail TX (SMTP).

If the SMTP server is smtp.office365.com (usually port 587) and the copier signs in with a Microsoft 365 email address and password, it's affected. Menu names vary by model; your dealer can also check over the phone. Or answer three quick questions and see.

What Konica Minolta offers

bizhub models with newer firmware can use OAuth with Microsoft 365. Older bizhub units that can't get that firmware are stuck with the password method. Ask your dealer whether your exact model and firmware can do it: if it can, that's the cleanest fix.

If your Konica Minolta can't use OAuth

Setting up the Konica Minolta for Scan Relay

  1. Install Scan Relay on a PC that stays on and sign in with the Microsoft 365 mailbox scans should come from.
  2. In the Konica Minolta's email settings, set the SMTP server to that PC's address (Scan Relay shows it), port 25, no SSL/TLS. Leave any username and password; Scan Relay ignores them.
  3. Send a test scan.

Test before the end of December, while the old way still works as a fallback. More detail is in the full guide. Copier dealers and IT providers can buy wholesale licenses.

Get Scan Relay, free 14-day trial Keeps your Konica Minolta scanning to email without changing its firmware.

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