Turning SMTP AUTH back on for a copier

The quickest way to get a copier scanning to email again after Microsoft 365 disables basic authentication is to turn it back on. It works for now. Here's where the settings are, and why I'd treat it as a stopgap.

Get Scan Relay, free 14-day trial Keeps a copier that scans to email over SMTP sending through Microsoft 365, no firmware update.

What Microsoft has said

Microsoft has announced that SMTP AUTH with basic authentication is disabled by default for existing Microsoft 365 organizations at the end of December 2026, that admins can turn it back on, and that it will announce the final removal date in the second half of 2027. Organizations created after December 2026 won't have it at all. Microsoft has moved these dates before, so check its current announcement.

The settings involved

SMTP AUTH has long had two switches, and both have to allow it:

Two more things commonly block it even when both are on: security defaults in Microsoft Entra (they block basic authentication outright), and Conditional Access policies that block legacy authentication. Microsoft may also add a separate switch for the post-December change; if these don't do it, look for that in its documentation.

Why it's only a stopgap

If you do turn it back on, limit it to the one mailbox the copier uses, give that mailbox a long unique password, and plan the permanent change while the copier still works.

The permanent options

OAuth firmware on the copier, a connector, Direct Send, scanning to a folder, or a local relay. Compared here. Scan Relay, which I make, lets you leave basic authentication off: the copier sends to an office PC on port 25 with no sign-in, and Scan Relay sends to Microsoft 365 through Microsoft Graph with OAuth. Free for 14 days, then $99 once per office.

Not sure your copier even uses SMTP AUTH? answer three quick questions.

Get Scan Relay, free 14-day trial Keeps a copier that scans to email over SMTP sending through Microsoft 365, no firmware update.

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