Is your Kyocera affected?
In Command Center RX (the copier's IP address in a browser), log in as Admin and open Network Settings, then Protocol, for SMTP, and Function Settings, then E-mail, for the sender settings.
If the SMTP server is smtp.office365.com (usually port 587) and the copier signs in with a Microsoft 365 email address and password, it's affected. Menu names vary by model; your dealer can also check over the phone. Or answer three quick questions and see.
What Kyocera offers
Kyocera offers a free Exchange Online connector that runs on a Windows PC, which is a good fix for an office with only Kyocera machines. Ask your dealer whether your exact model and firmware can do it: if it can, that's the cleanest fix.
If your Kyocera can't use OAuth
- Scan to a folder or OneDrive instead of email, if your staff don't mind the change.
- A Microsoft 365 connector, if your office has a static public IP address and someone to set it up.
- A local relay. Scan Relay, which I make, runs on any always-on office PC. You point the Kyocera at that PC instead of smtp.office365.com, and it passes each scan on to Microsoft 365 with modern sign-in. No firmware update, static IP or DNS changes. Free for 14 days, then $99 once per office.
Setting up the Kyocera for Scan Relay
- Install Scan Relay on a PC that stays on and sign in with the Microsoft 365 mailbox scans should come from.
- In the Kyocera's email settings, set the SMTP server to that PC's address (Scan Relay shows it), port 25, no SSL/TLS. Leave any username and password; Scan Relay ignores them.
- Send a test scan.
Test before the end of December, while the old way still works as a fallback. More detail is in the full guide. Copier dealers and IT providers can buy wholesale licenses.